Help & Support
Support
We usually reply within one business day.
Need a hand with SimpleFi? Send us a message below, or email us directly — a real person will get back to you, usually within one business day.
Prefer email? hello@simplefi.life
Signing in
SimpleFi is passwordless. Enter your email, tap continue, and we'll send you a 6-digit code — enter it to sign in. If the code doesn't arrive within a minute or two, check your spam folder and make sure you entered the same email you signed up with, then request a new one. Codes expire after a few minutes, so use the most recent one.
Managing your subscription
SimpleFi is a subscription service. You can update your payment method or cancel at any time from the Account screen in the app. If you cancel, you keep access until the end of your current billing period, and your data stays safe — nothing is deleted. For any billing question, email us at hello@simplefi.life and we'll sort it out.
Deleting your account
You can permanently delete your account from inside the app: open the Account screen (top-right), scroll to the Danger Zone, and choose "Delete account." This permanently removes your account, your data, and your login. If you're the person paying for the subscription, it cancels that too. This can't be undone. If you'd rather we handle it for you, email us from the address on your account and we'll take care of it.
Using SimpleFi with a partner
SimpleFi works for individuals or couples. To invite a partner, open the Account screen and use the invite option to send them a link. Each partner signs in with their own email, and you share one financial picture — with a shared streak that has grace days built in, so one missed day doesn't break it.
Your data & privacy
SimpleFi never links to your bank and never sells your data. You decide what to enter and when. For the full details, see our Privacy Policy and Terms of Service.
Still stuck?
Whatever it is, we're happy to help. Reach us any time at hello@simplefi.life.